1. If you can't see your schedule, if visiting Online Paystub causes you to have to re-enter your user name and password, or if you can't log in because the login page simply reloads after you click "Login".Things that are known to help: A. Clear your browsers browsing data, including stored cookies and the cache. - Chrome users: Go to the "Settings" menu, then click "History". Select "Clear Browsing Data", then in the drop down select "From the beginning of time". Click "Clear Browsing Data" one more time to finish. - Firefox users: Go to the "Tools" menu, then click "Clear Recent History". In the drop down, select "Everything", then "Clear Now" to finish. - Internet Explorer users: Go to the "Tools" menu, then click "Delete Browsing History". Make sure that the checkbox next to "Cookies" is checked, then click "Delete" to finish. - Mobile Safari (iPhone or iPad) users: Go to the "Settings" app. Scroll down to "Safari" and tap it to view settings. Tap the "Clear Cookies and Data" button, then tap "Clear Cookies and Data" again to finish. B. If you are using Internet Explorer 10, look in the address bar for an icon that looks like a torn sheet of paper. Clicking that icon will switch the browser to compatibility mode. This same process applies to IE 10 on tablets, but you may first need to tap the wrench icon and then tap "View on the desktop" to see the icon. C. If you are using any other version of Internet Explorer, it's recommended that you switch to either Google Chrome or Mozilla Firefox. If you have any issues, check the Schedule FAQ and try the steps above, then let us know below. 2. The multi-step login process isn't a great user experience: Yes, we know. This one is going to take longer to change since it is security related, but it is on the list. 3. If you have forgotten your user name or password, use the links on the login page "Forgot username" and "Forgot password". The support team does not have access to your password – these links are the only way to reset it. 4. If you have forgotten your user name or password AND you no longer have access to the email address that you registered with, contact us online using the support form, or call Customer Service at (800) 421-1362.
A: This error occurs when any of the information that you input does not match what's in our system. If you believe that what you're entering is correct, please contact your Personnel Manager or a member of HR to check your information.
A: If you have forgotten your UserID or Password, go to the login page and click the appropriate link, and it will be emailed to you.- If your email address is outdated, you must re-register on the site. Call Customer Service at (800) 421-1362.
A: For your security, you must go through the same secure log-in as WalmartOne. From there you can easily access your benefits tools. MyWalmart is now discontinued and has been replaced by WalmartOne.
A: No. If you are not a first-time user, you will use your mywalmart.com user id and password to log on.
A: If you are new, or have just been rehired, you will not be able to register an account until after you receive your first paycheck. If you were registered with walmartone.com prior, you will need to register, as your old account will have been closed.
A: The best course is to close your current account and re-register with a new user name, password and email address. Call Customer Service at (800) 421-1362.
A: There's a bug in the system that allowed you to register with an account with fewer than 7 characters. Unfortunately, you will need to register again with a user name that is at least 7 characters. Call Customer Service at (800) 421-1362.