• Frequently Asked Questions about WalmartOne

    Q: What if I forget my user name or password?
    A:
    Visit the login page and click the appropriate link. You can request that your user name be emailed to you, or reset your password using your security questions. If you no longer have access to the email address that you registered with, or if you do not know the answers to your security questions, call our service team at (800) 421-1362. 

    Q: When I try to register, why do I see the error, "User not found" 
    A
    : The information that is entered doesn't match what's in our system. If you believe that the information that you are entering is correct, please contact your Personnel Manager or HR Representative to verify.

    Q: What if I'm new to the company, or newly re-hired?
    A:
    You will not be able to register an account until after you receive your first paycheck. If you are a re-hire and were registered with walmartone.com earlier, you will need to register again, as your old account will have been closed. 

    Q: What browser works best with WalmartOne?
    A: Google Chrome or Mozilla Firefox are highly recommended.

    Q: What if I can't view my schedule?
    A: Log in and check the Schedule FAQ.